Enabling your teams to increase your customers average F&B spend by up to 20% in as little as 6 weeks.


MENU SELLERS WILL HELP YOUR TEAMS TO ACHIEVE UP TO A 20% INCREASE IN CUSTOMERS AVERAGE SPEND IN 6 WEEKS 

WITHOUT UP-SELLING, OR HAVING OVER THE TOP PROMOTIONS OR CRAZY DISCOUNTS.

I had the pleasure of working with Ian from Profitable Employee on their upselling program. This no doubt a fantastic program that is completely sustainable. The program is designed to be flexible around what your operation requires and is definitely not your standard “cookie cutter” upselling program that falls flat as soon as the trainer leaves the property. Ian did his research around the business and menus a few weeks prior to commencing the program, he then came in and conducted a full assessment of the outlet. The program was then developed to perfectly fit the requirements and training commenced accordingly. This combined with the follow up through the weekly Skype calls really made the difference and we have since seen a 25% increase in our average check.

 

Aldert V

DIRECTOR OF FOOD & DRINKS 

Radisson Blu Hotels Dubai

This is an interactive training programme that enables all of your employees to sell their food & beverage products by using colourful and descriptive language that is easy to use and understand.

We Enable your teams to sell more 

  • check
    Entrees/ Starters
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    Main Meals
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    Sides/ Desserts
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    Non-alcoholic drinks
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    Wine/ Beer
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    Cocktails 

The Programmes

This is an interactive training programme run over several weeks that is designed to enable you and your teams to achieve their sales targets.  

We do this by enabling you to conduct mystery sales audits, knowledge & practical skills competency testing, interactive training workshops, on the job coaching, and this is all supported by on-line coaching and a library of interactive workplace training activities.   


All you need do is decide which programme suits you and your team. 

  • Workshop & Online
  • IN-Venue 

The Workshop and online programme is designed to enable you to learn with industry peers from other venues, together you can network and share ideas and experiences on how to improve your F&B training an offerings .  


The goal here is to enable you to design and deliver your own in house 'Menu Sellers' sales programme. 


In this programme you get access to the following: 


Resource Overview 

Guest experience and lost sales opportunity audit 

Aim: To capture the current customer experience and measure how employees promote and sell menu items to enhance the customer experience. 

Employee Product Knowledge Testing 

​Aim: To asses the level of menu and product knowledge of each of the employees, to be able to effectively promote and sell their products to customers.


Practical Training

Aim: 

Managers – To learn how to use the tools and resources so they can lead the Menu Sellers programme in the workplace.
Employees – To learn how to use the Menu Sellers Sales Process to help enhance the customers experience, so they are encouraged to buy more.

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On The Job Coaching & Consulting 

Aim: To provide live feedback and support to managers as they put the Menu Sellers training programme into practice


Weekly Training Themes

Aim: To keep the teams focused on achieving their sales targets and to prevent the teams from suffering from information overload.

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Coaching & Accountability calls

Aim: To facilitate weekly coaching calls with managers to provide on going support and guidance to help them achieve their targets.

DISCLAIMER

Copyright 2018 by Profitable Employee