We understand that each business is unique. We also understated that training delivery is only part of the challenge of many businesses; this is why we offer a range of additional services that can be adapted to meet their needs.
Click on the tabs below to get an idea of what we can do for your business.
Online Standard Operating Procedures
We specialise in creating online procedures portals that are designed to make writing and displaying your business policies, procedures, and work instructions easier, quicker and cost effective.
- Choose from our library of business procedures
- Add your own procedures
- Edit and update your procedures in an instant
- Add images, audio and video
- Use your procedures to provide training to new and current employees.
- Access your procedures on a PC, tablet or smartphone
- Secure access with password protection
- Use a range of media including video, audio, pictures
- Add, edit and update your SOPs as you need
- Map your SOPs to employee roles so they see only SOPS relevant to them
- Print checklists and forms as required
- 24/7 access to employees
- Fully Hosted in the cloud
Increase your profit and customer loyalty by gaining a better understand of your customer’s experiences.
We can help you to get feedback that counts; directly from your customers regarding their experience. This means your managers can give accurate and timely feedback to their team or individuals to encourage positive service which promotes their development and improve profitability.
Deliver training to your team that is simple to follow, easy to use in the workplace and measurable.
We design a range of blended work-based learning and competency-based assessment tools that include online training resources as well as skills assessments, leader guides, and training materials.
To maximise each employee's learning experience, we follow the 70/ 20 /10 model of learning to design our training materials.
- 70% of learning is done on the job
- 20% of learning is done working with others
- 10% of learning is done in the classroom or online.
Do you need to grow your businesses, improve your your customer experiences or enable your team to increase their performance.
We work with clients to help them to develop their identify their operational goals, and then leverage our relationships with industry professionals all who have a wealth of experience in a range of different services including:
- Recruitment & Onboarding
- Training Needs Analysis
- Training Strategy
- Operational Management
- Process & Performance Improvement
- Customer Engagement
- Sales & Profitability