Learn how to lead and manage effective teams
This is an interactive program for employees new to supervising others or experienced people managers who want to develop, grow and manage effective and profitable teams.
The aims of this programme are to help attendees:
- Identify and develop their strengths and weaknesses as a manager and leader
- Lead high performance teams
- Identify and develop the learning needs of their teams and of individuals
- Create engaging employee & customer experiences
- Improve their team’s performance and profitability
Programme Structure
This is a modular training programme that can be designed around the needs and capabilities of each business. We do not prescribe what to cover in leadership development, instead, we help you to identify what your teams learning needs are and then offer a solution that is aligned with each individual’s learning needs as well as the objectives of the business.
This means we can help your team to develop in one area of leadership or in a range of areas of leadership.
A Sample Leadership Training Program
Here s a sample of the learning program structure:
Pre-Training
Learning Activities
Post-Training
Leadership Workshops
Each workshop is practical, intense and interactive; allowing attendees to learn the fundamentals of the topic, allowing them opportunities to refine their knowledge and skills before putting their learning into practice back in the workplace.
Half day workshops
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Learning Objectives
By the end of the course candidates will be able to:
- Identify a personal mission statement and plan for their leadership journey.
- Identify tools and techniques on how they can create influence with others.
- Identify how emotional intelligence contributes to increasing their own and others positivity and productivity.
Learning Topics
- Understanding your leadership style
- How to lead with influence
- Emotional intelligence & leadership
- Competencies of Effective leadership
Audience - All Employees with leadership responsibilities
Duration - ½ Day
Learning Objectives
By the end of the course, Candidates will be able to:
- Identify the differences between management and leadership and how/ when to use them effectively.
- Identify the strengths and limitations to various leadership styles.
- Demonstrate how to use the Action Centred Leadership model to lead your teams
Learning Topics
- The difference between leadership vs management
- The different leadership styles and how and when to use them
- Situational Leadership and adaptive leadership styles
- Achieving more through Action Centred leadership
Audience - All Employees with leadership responsibilities
Duration - 1/2 Day
Learning Objectives
By the end of the course, Candidates will be able to
- Identify how your communication style. affects your communication effectiveness.
- Identify how your judgment about others and situations can influence your responses.
- Identify effective communication methods during challenging times.
Learning Topics
- Johari window and improving understanding between individuals.
- Effective communication methods
- The ladder of inference and understanding your own judgement bias of others
- Communicating under stress
Audience - All Employees with leadership responsibilities
Duration - ½ Day
Learning Objectives
By the end of the course, candidates will be able to
- Demonstrate how to improve their efficiency using the time management toolkit.
- Demonstrate how to plan and prioritise their time to maximise their output
- Demonstrate how to delegate effectively to get the best results.
- Identify strategies for saying NO and still achieve your results.
Learning Topics
- The time management matrix
- Effective task planning
- Prioritising your workload
- Effective delegation techniques
Audience - All Employees
Duration - ½ Day
Learning Objectives
By the end of the course, candidates will be able to
- Identify the key skills and characteristics of effective team management.
- Demonstrate a flexible approach to improve your team’s performance.
- Identify how to manage the different personalities of team members.
- Identify ways to manage effective team meetings and briefings.
Learning Topics
- Building & Managing Teams
- Team dynamics
- Building & Managing teams
- Managing performance
- Holding Effective team meetings & briefings
Audience - All Employees with leadership responsibilities
Duration - ½ Day
Learning Objectives
By the end of the course candidates will be able to:
- Identify the steps to plan and prepare for an interview.
- Identify how, when and who to delegate tasks effectively.
- Identify how to set employees up to win when delegating tasks.
- Demonstrate how to manage their own and their subordinates’ time and still achieve the desired results.
Learning Topics
- How and when to delegate
- Who to delegate to
- Providing direction and giving Authority
- Managing delegated tasks
Audience - All Employees with leadership responsibilities
Duration - ½ Day
Learning Objectives
By the end of the course candidates will be able to:
- Identify different methods for problem-solving.
- Identify a framework for assessing and solving problems.
- Identify methods to implement and assess the impact of their solutions.
Learning Topics
- Identify and select the problem
- Analysing the problem
- Brainstorming and creative thinking
- Selecting and plan the solution
- Implementing the Solution Step
- Evaluating the Solution
Audience - All Employees with leadership responsibilities
Duration - ½ Day
Learning Objectives
By the end of the course candidates will be able to:
- Identify why conflict happens in the workplace
- Identify various methods in how to influence others and manage conflict.
- Demonstrate how to resolve conflict and confrontation in the workplace.
Learning Topics
- Conflict and its purpose in the workplace
- Managing individual reactions to conflict
- Managing conflict between colleagues and peers
- Managing problems and conflict in the workplace
- Having fierce conversations
Audience - All Employees with leadership responsibilities
Duration - 1/2 Day
Full day workshops
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Learning Objectives
- By the end of the course candidates will be able to:
- Identify the aims of performance management
- Identify acceptable standards of performance and solutions to overcome underperformance
- Demonstrate techniques on how to improve individual and team performance
- Set SMART objectives that get results
Learning Topics
- The performance management process
- Creating a performance management culture
- Understanding Skill vs Will
- Dealing with difficult people
- Set SMART objectives
Audience - All Employees with leadership responsibilities
Duration - 1 Day
Learning Objectives
By the end of the course candidates will be able to:
- Identify how to lead an effective on the job training programme
- Demonstrate how to design a competency-based training programme
- Demonstrate how to deliver an on the job training session
- Demonstrate how to provide effective feedback
Learning Topics
- Rules of adult learning in the workplace
- Principles of workplace learning
- Delivering on the job training
- Providing feedback & coaching
Audience - All Employees with leadership responsibilities
Duration - 1 Day
Learning Objectives
By the end of the course candidates will be able to:
- Demonstrate how to identify the right candidate profile
- Identify where to attract the right candidates
- Identify the steps to plan and prepare for an interview.
- Identify the essential knowledge, skills and attitudes for each job to be recruited.
- Use a range of interviewing techniques and how to use them effectively.
- Make effective decisions about each candidate.
Learning Topics
- The job description and interview process
- Writing effective job descriptions
- Different interviewing techniques
- Setting new employees up to win
Audience - All Employees with leadership responsibilities
Duration - 1 Day
