Sales and Service Consultancy

Our Consultancy Services 

We understand that each business is unique. We also understated that training delivery is only part of the challenge of many businesses; this is why we offer a range of additional services that can be adapted to meet their needs.

Click on the tabs below to get an idea of what we can do for your business. 

  • standards

  • feedback

  • design

  • strategy

Online Standard Operating Procedures

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Say goodbye to those old school paper based standard operating procedures manuals that are poorly written, never used and out of date.

Ask Manual is your procedures and training portal dedicated to the hospitality industry, complete with a library of policies, procedures and forms that will save you months of effort   

  • Choose from our library of 170+ editable business polices, procedures, work instructions and forms 
  • Add your own procedures
  • Edit and update your procedures in an instant
  • Add images, audio and video
  • Link related documents 
  • Training new and current employees to meet your standards
  • Print checklists and forms as required


  • Access your procedures on a PC, tablet or smartphone
  • Secure access with password protection
  • Use a range of media including video, audio, pictures
  • Add, edit and update your SOPs as you need
  • Map your SOPs to employee roles so they see only SOPS relevant to them
  • Print checklists and forms as required  
  • 24/7 access to employees 
  • Fully Hosted in the cloud 

Are you looking for help to increase sales and generate customer loyalty?

Then get in touch